Frequently Asked Questions

How long does it take to visit an exhibition?

The time it takes to visit the exhibition differs from one person to the next and depends a lot on your visitor profile.  If you read all the texts, listen to all of the audio and watch all of the videos, you should plan on at least an hour. We estimate that a visit takes approximately 30 to 45 minutes per exhibition.

How much time should I allow to visit both the Old Prison and the Museum?

The time it takes for a visit can be very different from one person to the next. However, a guided tour of the Old Prison lasts about an hour and fifteen minutes. You can calculate about the same amount of time to visit all the Museum exhibitions, for a total of approximately 3 hours.

Is the Museum accessible to strollers?

The Museum is completely stroller accessible (we even have a huge elevator that children love!) and we also have changing tables in the washrooms. The entire family is welcome!

Are the exhibitions bilingual?

In most cases, the Museum exhibitions are presented in French and English. 

Can I take pictures in the Museum?

Yes, you may bring your camera. However, due to copyright laws, you may not take pictures of works of art in certain exhibitions (in particular the art exhibitions). A notice is posted at the entrance of the exhibitions where this restriction applies.

Can I bring a dog into the Museum or the Old Prison?

Unfortunately, we cannot allow animals in the Museum and the Old Prison, since some of our visitors may be allergic or afraid. Thank you for understanding.

Does the Museum have a restaurant?

The Museum does not have a restaurant. However, it is only a 5 minute walk from Des Forges Street, which is renowned for its wide variety of restaurants. You can also bring your own lunch to eat in the visitors' lounge or the picnic area in the Museum's courtyard

A visit to the Museum and the Old Prison takes about half a day. The ticket is valid for the entire day, so you can leave the site to have lunch and return afterward.

Is the Old Prison wheelchair accessible?

The Old Prison is partially wheelchair accessible. While you may circulate in the hallways, you will be unable to go into the cells, because the doors in this historic building, which dates back to 1822, are too narrow. We have an elevator to allow access to the upper floor and access to the building through the Museum. However, there is no access to the cells in the basement. Even so, the visit is still very interesting because the guides explain prison life from the past to the present. The Musée POP is completely wheelchair accessible.

How long does it take to visit the Old Prison?

It takes about an hour to visit the Old Prison. We suggest that you also visit the the Musée POP while you are there.

Do I have to make a reservation to visit the Old prison?

During the summer, the Old Prison is open daily from 10 a.m. to 6 p.m. The last tour (a guide is mandatory) begins at 4:30 p.m. Since we do not take reservations, you should arrive early (10 a.m.) so you are sure to get a place with a group, especially during the last two weeks of July and the first week of August. Visitors are placed on a first-come, first-served basis.

Pourquoi la visite de la Vieille prison est non recommandée aux enfants de moins de 12 ans?

I would like to be sentenced to one night in prison, is this possible?

The Sentenced to One Night activity is reserved for groups of 15 or more. A minimum of 15 participants is required in order to make a reservation. The cost is $70 per person (taxes non included). Unfortunately, you may not join a group that has already been organized. However, you can take a guided tour of the Old Prison.

Can I take pictures in the prison?

You may take pictures in the prison as long as it does not hinder the guided tour. Moreover, you must first ask for permission if you include other people in the photos, including the guide.